There comes a day in the life of every rainmaker when they realize that they need a better system to track relationships. John was there. He was failing to return phone calls, several clients were unhappy with his responsiveness, and he was no longer being proactive with his current and future clients. He was falling [...]
Posts Tagged ‘Client Relationship Management’
Build Business 2008: Lead Tracking and Client Relationship Management – Group 3
Group 3 Members: Tim Klabunde – William H. Gordon Associates – Moderator Carie Dunn, CPSM – Trivers Associates Denise Ann Balko, CPSM – BBC&M Engineering Diane Hathcoat, CPSM – BAMO Dinah Layton, CPSM – SLATERPAULL Architects Elizabeth Connolly, CPSM – TOWILL James Byrnes, CPSM – Erdman Anthony Jennifer Ganley, CPSM – ARUP Jessica McGaa, CPSM [...]
Build Business 2008: Lead Tracking and Client Relationship Management – Group 2
Group 2 Members: Tim Klabunde – William H. Gordon Associates – Moderator Carrie Mandelin, CPSM – Mortenson Construction Debbie Gilbert, CPSM – McCulloch England Associates Architects Emily Crandall, CPSM – Horizon Engineering Kelly Ryan, CPSM – Architects Mosher Drew Watson Ferguson Lori Slivensky, CPSM – Swinerton Builders Matt deWit, CPSM – Geosyntec Consultants Megan Muter, [...]
Build Business 2008: Lead Tracking and Client Relationship Management – Group 1
Group 1 Members: Tim Klabunde – William H. Gordon Associates – Moderator Dale A. Walker, CPSM – Francis Cauffman Danna Olivo, CPSM – Turner Construction Harry Lawrence, CPSM – RGA Environmental Julia Oseland, CPSM – Harris & Associates Lisa Thut, CPSM – Furgo Onshore Geotechnics Lynn DiPlacito, CPSM – GossenLivingston Shannon Bond, CPSM – PSOMAS [...]
